Shipping Policy

At Golden Manor, we are committed to delivering your home décor items safely and on time. Please review our shipping policy below for full details.

🚚 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 5:00 PM (EST) will be processed the next business day.
During peak seasons or promotions, processing times may be slightly extended.

📦 Shipping Time & Rates

United States:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

Shipping Costs:

Free standard shipping on orders over $75
Flat rate shipping of $5.99 for orders below $75
Expedited shipping rates are calculated at checkout

🌍 International Shipping

We currently ship to select international destinations
Delivery time: 7–15 business days (varies by location)
Shipping fees and duties/taxes are calculated at checkout
Customers are responsible for any customs or import charges

📍 Order Tracking

Once your order has shipped, you will receive a tracking number via email
Please allow 24–48 hours for tracking updates to appear

⚠️ Delays & Issues

While we strive for timely delivery, delays may occur due to:

Weather conditions
Carrier delays
High order volumes

Golden Manor is not responsible for delays caused by shipping carriers, but we will always help you track and resolve issues.

❗ Incorrect Address

Please ensure your shipping address is correct at checkout
We are not responsible for orders shipped to incorrect or incomplete addresses
Contact us immediately if you notice an error in your order details

📦 Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery
Include photos (if applicable), and we will assist with a replacement or refund